Questions? Call 1-866-592-6044 | Email Us

Home » Services » Rackspace Email

Rackspace Email Hosting

Enterprise-Grade Email for Your Business

Rackspace Email delivers reliable, professional email hosting backed by one of the most trusted names in cloud infrastructure. As an authorized Rackspace reseller partner, Greatmail provides this proven email platform with the personalized support and attention that only a dedicated, specialized email hosting provider can offer.

Why Get Rackspace Email Through Greatmail?

  • Affordable Pricing - Business-class email starting at just $2.95 per mailbox per month.
  • Personalized Support - Work directly with our team instead of navigating large-company support queues.
  • Simple Setup - We provide step by step instructions and guidance in account configuration, transition, DNS, and client connections.
  • Single Point of Contact - Whether you need help with setup or troubleshooting, we are your support and customer service contact.

What is Rackspace Email?

Rackspace Email is a professional hosted email service designed for businesses that need reliable, secure email without the complexity or cost of Microsoft 365. It's ideal for organizations that want straightforward email functionality backed by enterprise-grade infrastructure and a 100% uptime guarantee.

Rackspace Email Price Increase (2026)

In 2026, Rackspace implemented pricing updates for its Rackspace Email platform. Many businesses began noticing the changes when reviewing their monthly invoices or renewal notices, prompting companies to take a closer look at their email hosting costs.

The pricing changes were introduced by Rackspace as part of broader adjustments to the Rackspace Email service. Because Rackspace Email is often sold through hosting providers and authorized reseller partners, the pricing businesses see may vary depending on where the service is purchased and how the account is managed.

Greatmail has been a Rackspace Email reseller for many years and continues to provide Rackspace Email hosting for organizations that prefer the Rackspace platform. In some cases, transferring an existing Rackspace Email domain into a reseller account can simplify billing or help businesses manage mailbox costs more effectively.

Businesses reviewing their Rackspace Email costs may want to review our Rackspace Email pricing guide or read more about the Rackspace Email price increase. Organizations evaluating other options can also explore our overview of Rackspace Email through a reseller provider.

Key Features

  • 25GB Mailbox Storage - Generous storage for email, attachments, and archives
  • 50MB Attachment Size - Send and receive large files without compression headaches
  • Webmail Access - Outlook-style browser interface accessible from any device
  • Mobile Sync - Full support for iPhone, Android, and ActiveSync-enabled devices (Mobile Plus)
  • IMAP/POP3/SMTP - Use your preferred email client including Outlook, Thunderbird, or Apple Mail
  • Spam and Virus Filtering - Premium protection keeps your inbox clean and secure
  • Shared Calendars and Contacts - Collaborate with your team through integrated tools (Mobile Plus)
  • 100% Uptime Guarantee - Rackspace's industry-leading service level agreement

Who is Rackspace Email Best For?

Rackspace Email is an excellent choice for:

  • Small businesses that need professional email without Microsoft 365 complexity
  • Organizations looking for a cost-effective alternative to Google Workspace
  • Companies that want reliable email with real human support
  • Businesses migrating from aging on-premise email servers
  • Anyone who values uptime guarantees and proven infrastructure

Frequently Asked Questions

  • Can I use my own domain? - Yes. Rackspace Email works with any domain you own. We'll help you configure your DNS records during setup.
  • Why get Rackspace Email through Greatmail? - You get the same reliable Rackspace Email platform with more accessible pricing and direct, personalized support from our team.
  • Can you help with migrations? - Yes. We offer migration assistance from most providers including Google Workspace, Microsoft 365, GoDaddy, and other hosting companies.
  • What support do I get? - You work directly with Greatmail for all support needs. We handle setup, troubleshooting, and ongoing account management.
  • Is there a long-term contract? - No. Rackspace Email through Greatmail is billed monthly with no long-term commitment required.
  • What is Mailbox Plus? - Mailbox Plus adds Cloud Drive (online file storage), ActiveSync for enhanced mobile sync, and Office-compatible applications for document editing.

Pricing

Simple, transparent pricing with no long-term contracts required.

Rackspace Email Services

Monthly Price

Standard Mailbox

25 GBs Storage Per Mailbox

$2.95

/Mailbox

Mailbox Plus

Add Cloud Drive, ActiveSync, and Office-Compatible Apps

+$2.00

/Mailbox

Email Archiving

Unlimited Retention and Storage for Compliance

+$3.00

/Mailbox

Ready to Get Started?

Have Questions?