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Email Hosting
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Frequently Asked Questions
Can I use Outlook with Greatmail email hosting?
Yes, when you host your email at Greatmail, you can use any version of Microsoft Outlook to access and send your email. You may also use other POP3/IMAP clients including Thunderbird, Eudora, Entourage and MacMail. Greatmail also works with BlackBerry, iPhone and other wireless devices that support POP3 and IMAP.
Is there a limit to the number of messages I can send?
Yes, you may not send messages of similar content to more than 250 recipients. Greatmail's email hosting service is designed for normal business communications, not bulk mail transmissions. If you are interested in bulk email hosting, check out our bulk email service page for more information. It is always in your best interest to separate bulk mail from regular business email communications. If you have any questions about this, please contact us online or by phone.
Will I lose any email switching over to your service?
No, when you move your email to Greatmail, we guide you through the process to ensure that no messages are lost during the transition.
What is the message attachment size limit?
Message attachments may not be greater than 50 MB.
Can I control the spam filtering settings for my users?
Yes, the Greatmail admin panel allows you to manage the spam filtering settings including the trigger level and delivery preferences for all of your accounts at once or at the individual account level.
Do you recommend client side antivirus software?
Yes, while we do utilize server side antivirus and spam filtering software, it is always good practice to scan messages on the client side as well. There are a number of software packages that combine client side firewall, antivirus and spam filtering. We have tested and recommend Trend Micro.
Do you have reseller hosting plans?
Yes, we provide private label email hosting for resellers and service providers.
Depending on your number of users, domains and infrastructure requirements,
we can put together a reseller hosting plan that is scalable to your needs.
Please contact us for more information.
