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Anti-Spam Policy

By subscribing to the Greatmail High Volume Email Hosting Service and/or SMTP Hosting Service (hereinafter referred to as "the Services"), you accept to use them in compliance with the Greatmail Anti-Spam Policy stated below. The use of the Services is also subject to the applicable Terms of Service and Privacy Policy.

Definition of Spam

What is spam? Spam is unsolicited email also known as UCE (Unsolicited Commercial Email) or UBE (Unsolicited Bulk Email).

Our Position on Spam

Greatmail adheres to a zero tolerance spam policy and strictly prohibits you from sending unsolicited emails in any form while using the Services. As a US based company, we require that you comply with the CAN-SPAM Act while using the Services. It is your responsibility to know and comply with the anti-spam laws of any country or jurisdiction where you plan to send email messages while using the Services.

Your Obligations Using The Service

Greatmail supports permission-based sending. You must agree to only use the Services to email someone who has clearly given you permission to email them specifically about the subject you're contacting them about.

Every message you send using the Services must include accurate "From," "Reply-To," "To," and routing information, including the originating domain name and email address, that identify the person or business who initiated the email.

Every message you send using the Services must include a one-click unsubscribe link that instantly removes the subscriber from your list. Once they unsubscribe, you can never email them again.

Every message you send using the Services must contain a valid physical mailing address where you can receive postal mail.

If Greatmail determines that you are sending spam using the Services, we will immediately terminate your access to the Services without refund. In addition, we will fully cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrongdoing related to spam.

To report a violation, please email us.