Fighting Spam with MarkAsJunk, Safelists and Blocklists

Spam is a common problem that can be frustrating to deal with. Fortunately, there are several effective and proven tools to help you control what messages are marked (or not marked) as spam including MarkAsJunk and address rules also known as safelists and blocklists. Safelists are lists of email addresses or domains that you trust and want … Read more

Email Hosting for Your Domain: DNS, MX Records & Provider Setup

Last updated: November 19, 2025 – Added provider comparison table and pricing Looking for email hosting for your domain? Setting up professional email addresses at your own domain (like [email protected]) is essential for business credibility and brand consistency. Email hosting for your domain requires understanding a few technical components—DNS configuration, MX records, and authentication protocols—but … Read more

The Benefits of Email Hosting and Security with an Email Service Provider

Email has become an essential form of communication in today’s digital age. It’s not just about sending and receiving messages; it’s about ensuring that the messages you send and receive are secure, easily accessible, and delivered without delay. It’s also about making sure the messages you don’t want, aka spam, are reliably filtered and kept out of … Read more

Greatmail Restructures Entry Level Reseller Email Hosting

Updated December 1, 2023 with new pricing. Greatmail has modified its reseller email hosting platform moving away from a shared system with per mailbox pricing in favor of a dedicated infrastructure model with fixed monthly costs.  Resellers have been an important part of Greatmail’s growth since 2003, and this move gives resellers a sustainable model to manage their domains and … Read more

Getting Your SPF Records Right

SPF, DKIM and DMARC are email validation protocols used to help control spam and minimize email forgeries. They work by verifying that senders are authorized to send messages on behalf of a domain. Having some or all of these technologies is good for your email deliverability and domain reputation. SPF, short for Sender Policy Framework, identifies what IP … Read more

Announcing Release of Greatmail Billing Portal

This month marks the release of the Greatmail Billing Portal. Powered by Chargify, the Billing Portal consolidates legacy and new customers into a single payment system allowing customers to self-manage subscription payments, access receipts online and edit billing payment profiles and contact information. Chargify is a leading provider of SaaS billing and recurring payments. Beginning in February 2022, … Read more

Windows Update Outlook Message Body Not Displaying

Microsoft today acknowledged a bug in an Office 365 update affecting Outlook and the display of messages.  In our reports and from what we’ve seen first hand, Outlook failed to display more than the first line of the body of messages and also displayed strange behaviors composing new messages. We found a recent discussion on … Read more

Email Hosting and Normal Sending

The topic of outbound email comes up often with new and prospective email hosting clients.  We often hear questions like “Can I send bulk messages?” or “Can we use the service to send newsletters?”, and the answer is always no. Email hosting is designed and optimized for businesses, groups, families and individuals to send normal, back … Read more

CalDAV Syncnronizer Brings Groupware Calendars and Contacts Back to Life in Outlook

Microsoft makes it super easy to get your email, calendars, contacts and tasks connected with just a few settings using its proprietary Exchange ActiveSync (EAS) technology. Designed for mobile, EAS works exceptionally well in the iOS native Mail app, Android Gmail, and other popular mobile apps like BlackBerry Hub.  Unfortunately, the same cannot be said using … Read more